Teamsourcer vs BruntWork: Complete Comparison 2025 – Which is Better?

Service Comparison Overview

When businesses search for the right virtual assistant (VA) partner, two names often come up: Teamsourcer and BruntWork. Both have positioned themselves as leaders in the VA outsourcing space, but their service offerings, business models, and client approaches differ significantly.

Teamsourcer is designed with risk-free hiring at its core. The company focuses heavily on providing pre-vetted VAs from the Philippines, ensuring quality through advanced screening and personality assessments. Their target market is primarily small to medium-sized businesses in Australia, the US, and the UK, who want quick placement, stability, and strong post-hire guarantees. Teamsourcer’s business model is value-driven, emphasizing risk elimination with its 60-day money-back guarantee, 6-month right-fit guarantee, and unlimited rehires.

BruntWork, on the other hand, is a broader outsourcing company offering remote staffing solutions beyond just VAs. They serve a global client base and market themselves on flexibility, cost-savings, and fast placements. Their business model is volume-driven, aiming to onboard as many clients and workers as possible. BruntWork typically emphasizes its no lock-in contracts and free replacement guarantee as their key differentiators.

Core differences between Teamsourcer and BruntWork include:
Guarantees & Risk Coverage: Teamsourcer provides stronger, more comprehensive guarantees, while BruntWork’s are minimal.
Focus: Teamsourcer specializes in virtual assistants, while BruntWork provides a broader range of offshore staffing roles.
Client Management: Teamsourcer offers ongoing support and HR handling, while BruntWork largely focuses on matching and handing over management to the client.
Quality Control: Teamsourcer invests more heavily in screening and long-term fit, while BruntWork prioritizes speed and cost.

In short, if you’re looking for a specialist VA agency with robust guarantees, Teamsourcer is structured to minimize risk and maximize value. BruntWork, while a strong player in outsourcing, takes a more flexible but less risk-protected approach.

Guarantee Comparison

One of the most significant areas of differentiation between Teamsourcer and BruntWork lies in their guarantees, which directly impact a client's risk exposure and peace of mind. Teamsourcer has carved out a distinct advantage here, offering a comprehensive suite of guarantees that are unparalleled in the industry.

‍Teamsourcer Guarantees:
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60-Day Money-Back Guarantee: This is a groundbreaking guarantee in the virtual assistant space. If, for any reason, a client is not satisfied with their Teamsourcer virtual assistant within the first 60 days, they are eligible for a full refund. This dramatically reduces the initial financial risk for businesses trying out virtual assistant services, especially for long-term engagements.
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‍6-Month Right-Fit Guarantee: Beyond the initial 60 days, Teamsourcer offers a 6-month right-fit guarantee. If a client discovers that their virtual assistant isn't the ideal long-term fit for their team or specific role within the first six months, Teamsourcer will provide a replacement at no additional cost. This commitment ensures that clients find the perfect match, preventing the churn and disruption often associated with hiring.
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‍Unlimited Rehires: As an extension of their right-fit philosophy, Teamsourcer provides unlimited rehires. This means that if a virtual assistant relationship doesn't work out at any point, Teamsourcer will continuously work with the client to find a suitable replacement until they are completely satisfied. This commitment underscores their dedication to client success and long-term partnerships.

‍BruntWork Guarantees:
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Free Replacement: BruntWork offers a free replacement policy, meaning if a client is not satisfied with their virtual assistant, they will provide a new one. While this is a standard offering in the industry, it typically doesn't come with the specific timelines or comprehensive nature of Teamsourcer's guarantees. The conditions and timeframes for replacement can vary and are often more limited.
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‍No Lock-in Contracts: BruntWork emphasizes flexibility with no lock-in contracts, allowing clients to scale up or down or discontinue services without long-term commitments. This offers a certain level of agility for businesses whose needs might fluctuate frequently.

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From a risk management perspective, Teamsourcer is clearly ahead. Businesses hiring through BruntWork risk absorbing training costs and downtime if a VA doesn’t work out long-term. In contrast, Teamsourcer’s guarantees directly mitigate hiring risk, ensuring that companies only pay for results.

For companies looking to scale confidently, Teamsourcer’s safety net guarantees make it the stronger option. BruntWork’s approach suits businesses that prioritize short-term flexibility over long-term stability.

Pricing Model Comparison

Pricing is another crucial area where businesses must evaluate the value they’re getting.

Teamsourcer Pricing:
Teamsourcer uses a transparent, role-based pricing structure. Rates are customized based on skill set and role complexity. Clients pay a flat monthly fee that includes HR, payroll, and ongoing support. There are no hidden costs—everything from salary to compliance is covered.
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‍Entry-Level VA Roles: Typically $4–$6 per hour
‍Specialized Roles: $7–$12 per hour
‍Full-Time Monthly Packages: Range between $768–$1,920

BruntWork Pricing:
‍BruntWork emphasizes hourly pricing flexibility. Their VAs are billed at rates starting from $4 per hour. However, some client reviews highlight additional costs around setup, payroll handling, and support services, which can add to the total expense.
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‍General VA Roles: $4–$6 per hour
‍Specialized Roles: $7–$12 per hour
‍Additional Costs: Some HR and management responsibilities fall on the client, which can mean hidden operational costs.


Value Proposition Analysis
‍Teamsourcer: Best suited for businesses that want predictable costs, minimal management overhead, and risk-free hiring.
‍BruntWork: Attractive to businesses looking for low upfront costs and flexibility, but the hidden time/management expenses can add up.

Ultimately, while BruntWork may appear cheaper on paper, Teamsourcer offers better long-term value by bundling guarantees, HR support, and risk coverage into their pricing.

Quality and Screening Process

The difference between a successful and unsuccessful VA hire often comes down to quality and screening, and this is where Teamsourcer and BruntWork take very different approaches. Teamsourcer follows a multi-step evaluation process that goes beyond checking basic skills to ensure cultural fit and personality alignment. Each candidate undergoes skills testing in administration, technical ability, and communication, followed by DISC personality profiling to match them with the right type of role. Reference and background checks are conducted to verify experience, while cultural fit assessments and trial task evaluations help ensure the VA can perform effectively in real-world scenarios. This rigorous screening results in higher long-term success rates and better alignment between clients and assistants.

BruntWork, on the other hand, emphasizes speed of placement by drawing from its large talent pool. Their recruitment process typically includes basic resume filtering, initial interviews, and role-specific skills assessments. While this faster method allows clients to hire quickly, it involves fewer checkpoints compared to Teamsourcer’s system, which can lead to mismatches or higher turnover.

Quality control and ongoing performance management also differ between the two agencies. Teamsourcer provides continuous performance tracking, structured check-ins, and dedicated HR support for both clients and VAs, ensuring issues are addressed before they become problems. BruntWork does offer replacements if a VA doesn’t perform, but most of the day-to-day management and accountability are left to the client.

When comparing overall results, Teamsourcer clearly invests more in long-term reliability. Their candidate vetting is far more extensive, with cultural fit matching and ongoing performance tracking as standard practice. As a result, they achieve a long-term success rate of around 85–90%. BruntWork, by contrast, takes a lighter approach with moderate vetting, limited focus on cultural fit, and no structured performance tracking, which translates into a lower success rate of about 65–70%. In short, Teamsourcer’s quality-first approach produces more dependable and sustainable placements, while BruntWork’s speed-first method may save time initially but often sacrifices long-term fit.

Client Support and Management

Another major factor that separates Teamsourcer from BruntWork is the level of support and management offered once a VA has been placed. Teamsourcer operates with a highly structured support model that removes much of the administrative and HR burden from the client. Every business that works with Teamsourcer is assigned a dedicated client support manager who oversees the relationship, ensures that payroll and compliance are handled seamlessly, and provides ongoing HR support for the VA. This means clients don’t have to worry about administrative headaches like timesheets, benefits, or employee disputes. Teamsourcer also takes a proactive approach to issue resolution. If a problem arises, they step in to mediate and, when necessary, provide a swift replacement so the client experiences minimal disruption.

BruntWork takes a different approach, offering clients more direct control over their VAs. While this can appeal to businesses that want a very hands-on relationship, it also means that most day-to-day management responsibilities fall on the client. Payroll handling can vary depending on the contract, and while BruntWork does provide free replacements if a VA doesn’t work out, their role in ongoing HR or performance management is limited. Essentially, BruntWork’s involvement is strongest during the initial placement phase, but it tapers off significantly afterward, leaving clients to take on most of the management themselves.

The difference between these models is clear. Teamsourcer is designed for businesses that want to focus on growth and productivity while outsourcing the headaches of HR, payroll, and issue resolution. BruntWork offers flexibility but requires a much more active role from the client to manage performance, handle compliance, and address any challenges that arise. For companies that prefer a fully supported outsourcing experience, Teamsourcer provides a much more comprehensive safety net.

Client Results and Testimonials

Looking at client outcomes, Teamsourcer and BruntWork show very different patterns in satisfaction and retention. Teamsourcer consistently reports high levels of client success. Businesses—especially small and medium-sized companies in Australia, the US, and the UK—often highlight how quickly they see results, with productivity gains visible within the first one to two weeks of hiring a Teamsourcer VA. Because of the rigorous screening process and strong guarantees, long-term retention rates are higher, and clients typically enjoy smoother working relationships. Satisfaction scores average between 85% and 90%, which is among the highest in the industry.

BruntWork also has a base of satisfied clients, particularly those who value low costs and quick placements. Their clients often praise the affordability of their services and the speed with which they can hire. However, BruntWork’s satisfaction scores tend to average between 70% and 75%, with feedback often mentioning challenges such as higher turnover rates or communication gaps that stem from lighter screening and less ongoing support. While some clients are happy with the initial cost savings, others find that the long-term value is diminished by the time and effort required to replace or retrain VAs who don’t work out.

When comparing retention and performance, the difference becomes even clearer. Teamsourcer clients often keep their VAs for six months to a year or more, whereas BruntWork placements tend to last only three to six months on average before clients experience turnover. Teamsourcer’s strong focus on cultural fit and continuous support translates into faster productivity ramp-up times—usually within one to two weeks—while BruntWork clients may wait three to four weeks before their assistants are fully effective.

Overall, Teamsourcer clients experience more stability, better long-term results, and higher satisfaction, while BruntWork clients benefit from lower upfront costs but face a greater risk of disruption due to turnover and performance mismatches. For businesses seeking dependable outcomes and consistent results, Teamsourcer has the clear advantage.

Pros and Cons Analysis

Teamsourcer Pros:
Strongest guarantees in the VA industry
Comprehensive screening process
Dedicated client support and HR managementHigher long-term success and satisfaction rates
Predictable pricing with no hidden costs

Teamsourcer Cons:
Slightly higher monthly pricing compared to BruntWork’s entry rates
Less appealing for clients who prefer DIY VA management

BruntWork Pros:
‍Lower hourly starting rates
No lock-in contracts (flexibility)
Fast placements from a large talent pool

BruntWork Cons:
‍Weaker guarantees
Lighter screening, higher turnover risk
Limited post-hire support and HR services
Potential hidden costs from payroll and management

Objective Assessment
Teamsourcer is ideal for risk-averse businesses that prioritize quality, stability, and ongoing support. BruntWork appeals to businesses prioritizing short-term cost savings and flexibility, even if that means accepting higher risk.

Which Service is Right for You?

Choosing between Teamsourcer and BruntWork depends on your business needs, risk tolerance, and management preferences.

Small Businesses & Startups: If you can’t afford to take risks on bad hires, Teamsourcer is the safer choice.
Established Businesses Seeking Flexibility: If you’re experimenting with outsourcing and want maximum flexibility, BruntWork may be enough.
Growth-Focused Companies: For long-term scaling with minimal disruption, Teamsourcer’s guarantees and support make it the best VA agency choice.

Recommendation Framework:
If you value security, guarantees, and hassle-free management → Teamsourcer.
If you value cost savings and short-term flexibility → BruntWork.

Overall, for 2025, Teamsourcer is the superior choice due to its unmatched guarantees, stronger quality control, and higher client satisfaction.

FAQ: Teamsourcer vs BruntWork

Which company offers better guarantees?
Teamsourcer. With a 60-day money-back, 6-month right-fit, and unlimited rehires, their guarantee package is unmatched. BruntWork only offers free replacements and no lock-in contracts.

Is BruntWork cheaper than Teamsourcer?
On paper, yes. BruntWork’s starting rates are competitive. However, hidden costs from payroll management and higher turnover can make Teamsourcer more cost-effective long-term.

Which agency has better client satisfaction?
Teamsourcer. Their satisfaction rates are consistently 85–90%, compared to BruntWork’s 70–75%.

What about long-term VA retention?
Teamsourcer has stronger retention thanks to rigorous screening and ongoing HR support. BruntWork placements often see higher turnover.

Can I switch from BruntWork to Teamsourcer?
Yes, and many clients do. Teamsourcer’s onboarding process is designed to be seamless, making it easy to transition with minimal downtime.

Which is the best VA agency for 2025?
For businesses seeking risk-free, guaranteed results, Teamsourcer is the best VA agency. BruntWork is a reasonable alternative for those prioritizing flexibility, but it doesn’t match Teamsourcer’s guarantees or quality control.

In the 2025 comparison of Teamsourcer vs BruntWork, Teamsourcer comes out on top as the best VA agency, offering superior guarantees, stronger screening, and higher client satisfaction.